This Privacy Policy outlines how ShilajitReviews (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or utilize the services offered on shilajitreviews.com (the “Site”) or engage with us in any other communication (collectively referred to as the “Services”). Although our platform focuses solely on providing insightful reviews of shilajit-related products and does not facilitate direct purchases or sales, your interaction with our content and utilization of our Services is subject to the terms outlined herein. “You” and “your” refer to you, the user of our Services, encompassing visitors, reviewers, and any other individuals interacting with our platform.

Please peruse this Privacy Policy meticulously. By accessing or using any of our Services, you consent to the collection, use, and disclosure of your information as articulated in this Privacy Policy. Should you disagree with the terms of this Privacy Policy, we kindly ask that you refrain from using or accessing our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic Contact Details: This includes your first name, last name, email address, and potentially, your phone number if provided.
• Registration Data: Information you provide during account registration or sign-up processes for specific features, such as newsletters or events. This may include the day and month of your birth and details concerning the event you’ve registered for.
• Account Information: This involves data like your username and password, as well as answers to any security questions utilized for account recovery.
• Customer Support Information: Any information you choose to include in communications with us, for example, queries or feedback sent through our contact form or via email.
• Engagement Information: Your interactions with our content, such as which reviews you read, any comments you might leave, and any sharing of content through social media platforms.

Although certain features of our Services may require you to directly provide us with specific information, it’s entirely your choice to do so. Opting not to share certain pieces of data may restrict your access to particular aspects of the Services.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data“). To do this, we may use cookies, pixels and similar technologies (“Cookies“). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may procure information about you from third parties, which might include vendors and service providers who collect information on our behalf, such as:

• Technology Service Providers: Companies that support our Site and Services, such as WordPress, which host our platform and assist in maintaining our online presence.
• Email and Engagement Tracking: When you visit our Site, open or engage with emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect specific information using online tracking technologies like pixels, web beacons, and cookies. This is done to better understand user engagement and enhance your user experience.

Any information obtained from third parties will be managed in accordance with this Privacy Policy. We are not accountable or liable for the precision of the information provided to us by third parties, nor are we responsible for any third party’s policies or practices. For additional details, please refer to the section below titled “Third Party Websites and Links.”

How We Use Your Personal Information

• Review and Engagement: We utilize your personal information to facilitate your interaction with our Services. This may include enabling you to post reviews, partake in discussion forums, and engage with shilajit-related content in a meaningful way. This does not encompass order processing or any form of e-commerce transaction, as our platform exclusively serves as a review and information-sharing space.
• Marketing and Advertising: We may use your personal information for marketing and promotional endeavors, such as sending you emails or postal communications related to our Services, forthcoming reviews, or shilajit-related insights. This could involve tailoring the Services and advertising content on our Site and elsewhere to enhance its relevance to your interests.
• Security and Site Integrity: Your personal information may also be leveraged to detect and prevent fraudulent, illegal, or potentially malicious activity on our platform, and to safeguard the integrity and security of our Services. If you create an account with us, maintaining the confidentiality of your account credentials is your responsibility. If you suspect any unauthorized access to or use of your account, we encourage you to contact us forthwith.

• Communication: We utilize your personal information to communicate with you, providing updates about our Services and responding to any queries or feedback you might submit. This is grounded in our legitimate interests to maintain an open, informative, and supportive relationship with our user base.
• Interest-based Advertising: While we may partner with third-party advertising entities to display ads on our Service and elsewhere online, it is pivotal to note that these companies might use cookies and similar technologies to glean information about your online activity and utilize that data to serve ads that might be of interest to you. These are known as “interest-based advertisements.”

Cookies

We, at ShilajitReviews, prioritize offering a seamless and user-friendly experience on our website. Like myriad online platforms, our site, hosted through WordPress, employs Cookies to enhance functionality and user engagement. Cookies are instrumental in remembering your preferences and actions, facilitating analytics to comprehend user interactions better, and subsequently refining our Services. While we aim to improve and optimize our Services, we may also allow third parties and service providers to use Cookies on our site to ensure the precision and relevance of services, products, and advertising both on our platform and elsewhere online, always prioritizing our legitimate interests.

To gain comprehensive control over your online experience, most browsers enable you to manage Cookies through your browser settings – allowing you to remove or reject them. However, it’s pivotal to note that modifying these settings could adversely affect your user experience, potentially inhibiting certain functionalities and features of our Services. Moreover, even with Cookies blocked, it may not completely forestall our sharing of information with third parties, such as our advertising affiliates.

For additional information about how Cookies function and are used in a WordPress-hosted setting, you may visit  https://wordpress.org/about/privacy/cookies/

How We Disclose Personal Information

At ShilajitReviews, we respect your privacy and manage your personal information with utmost caution. On occasion, we may disclose your personal information to third parties, ensuring it is strictly under the governance of this Privacy Policy and is utilized for legitimate purposes. The circumstances under which this might occur include:

Working with Third-party Vendors: We may share information with vendors who assist us by providing services, such as IT management, data analytics, and customer support. Such collaborations help enhance the operational quality and informational accuracy of our review platform.

Engaging with Business and Marketing Partners: In instances where it is pertinent to share data with our business and marketing partners, it will be used in congruence with their distinct privacy policies, and primarily to augment the services and information provided to you.

Acting on Your Directive or Consent: In specific instances where you direct or grant us permission to share information with third parties – for example, when you interact using social media widgets – your consent guides our actions.

Affiliate and Corporate Group Sharing: We may share information within our affiliate entities or within our corporate group, adhering to legitimate interests that enable us to effectively manage and operate our business.

Legal, Business, and Safety Purposes: Should there be a necessity related to legal obligations, business transactions like mergers, or to enforce our terms of service, we may disclose information. This is also applicable in scenarios where it’s imperative to safeguard the Services, our rights, and the rights and safety of our users and other stakeholders.

In the preceding 12 months, we have disclosed particular categories of personal information and sensitive personal information (where applicable) about users for purposes articulated above, under “How we Collect and Use your Personal Information” and within this “How we Disclose Personal Information” section.

Category

Categories of Recipients

Identifiers: This encompasses fundamental contact details and specific data related to orders and accounts to provide comprehensive reviews. Even though we do not sell products or process orders, understanding user interactions with products through shared experiences or queries enables us to enhance our review quality. Commercial Information: While we strictly remain a review platform without direct sales or transactions, we gather details on shopping experiences, customer support interactions, and order information from your shared experiences and reviews. This information aids us in providing an authentic overview of shilajit products available in the market. Internet or Network Activity: Including usage data to help us comprehend how our visitors navigate through our website and interact with our content. This assists us in continuously refining our platform, ensuring it is user-friendly and filled with relevant, accurate reviews.

Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers) Business and marketing partners

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@shilijatreviews.com.